Terms of service

Terms of Service

This website is operated by PIO SOAPS LTD, trading as Poolavi ("we", "us", "our"). Throughout the site, the terms "we", "us" and "our" refer to PIO SOAPS LTD. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These terms apply to all users of the site, including browsers, customers and merchants.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses or any code of a destructive nature.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment card information) may be transferred unencrypted and involve transmissions over various networks. Payment card information is always encrypted during transfer over networks and is processed securely by Shopify Payments (UK) Ltd.

3. Products and Pricing

Prices for our products are subject to change without notice. We have made every effort to display the colours and images of our products as accurately as possible, but we cannot guarantee that your device's display will be accurate. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time.

4. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. This site may contain certain historical information which is provided for your reference only.

5. Orders

We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address provided at the time the order was made.

6. Payments

All payments are processed securely through Shopify Payments (UK) Ltd. By placing an order you confirm that you are authorised to use the payment method provided and that there are sufficient funds to cover the cost of the goods.

7. Third-Party Links

Certain content, products and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental or consequential damages arising from your use of the Service. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law, including your statutory rights as a consumer.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.

Contact Information

Questions about the Terms of Service should be sent to us at support@poolavi.com.

PIO SOAPS LTD
39 Stainforth St, Mansfield, England, NG19 9AP, United Kingdom